US Army PM Battle Command Software Training

The Challenge: PM Battle Command (PMBC) requested a web deliverable software emulation of the Army’s NET–Centric USR (Unit Status Reporting) system. PMBC also wanted the training to function as sustainment for soldiers in order to reduce the number of support calls they were receiving from the field.

Our Solution: We delivered a Flash based application that provides voice based instruction via text to speech. An avatar guides the user on how to complete various NetUSR reports. A basic simulation of the NetUSR software was also provided to allow soldiers to complete example reports themselves. The entire training is browser-based and can be deployed via the web or CD–ROM.